Website Support & Management
Website Support & Management
Your website is a critical business asset.
We ensure it runs smoothly, quickly, and securely, so you can focus on growing your business — not dealing with technical issues.
What we handle
- Ongoing technical support
- System maintenance & updates
- Performance & speed optimization
- Security updates
- Content management (text, images)
- Small UI/UX improvements
- Hosting & email support
- Technical issue resolution
What you get
- Stable and secure website operation
- Fast response to issues
- Reduced downtime
- Continuous performance improvements
- Peace of mind that your online presence is running properly
Who this service is for
This service is intended for businesses that:
- Already have a website and want it to run smoothly without issues
- Do not want to deal with technical matters
- Need quick support when something breaks
- Want stable performance and security for their website
Support Model (Credits)
Support is provided through a flexible time-based system.
1 Credit = 1 hour of technical work
This model gives you full cost control, and you only pay for actual work performed, with no unnecessary fixed fees.
Request Priorities
Critical issues
Problems affecting website functionality (offline, emails, payments)
Standard issues
Forms, configurations, minor technical issues
Small changes
Text edits, images, minor improvements
What is not included
- Development of new websites or applications
- Major new features
- Full redesigns
- Digital marketing / advertising
- Large-scale content creation
Support Packages
| Credits | Price |
|---|---|
| 3 hours | €150 |
| 5 hours | €225 |
| 10 hours | €400 |
| 20 hours | €700 |
Note
Credits do not expire and can be used whenever needed.
For more information: info@a28.gr